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@INPROCEEDINGS{Melikov95,
author = "Melikov, A. Z. and Ponomarenko, L. A.",
title = "On the approach to optimal control
of queuing systems with multiple classes of customers",
booktitle = "Proc.\ International Conf.\ on Syst.\ Sci.\ XII.",
address = "Wroclaw (Poland)",
year = 1995,
pages = "507-515"
}
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