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@BOOK{Makilov91, author = "Ìåëèêîâ, À. Ç. and Ïîíîìàðåíêî, Ë. À. and Ðþìøèí, Ï. À.", title = "Ìàòåìàòè÷åñêèå ìîäåëè ìíîãîïîòîêîâûõ ñèñòåì îáñëóæèâàíèÿ", address = "Ê.", publisher = "Òåõí³êà", year = 1991, pagetotal = 265, language = "russian" }