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<title>UK TeX FAQ -- question label noans</title>
</head><body>
-<h3>You don't understand the answer</h3>
-<p>While the FAQ maintainers don't offer a 'help' service, they're
-very keen that you understand the answers they've already written.
-They're (almost) written "in a vacuum", to provide something to
-cover a set of questions that have arisen; it's always possible that
-they're written in a way that a novice won't understand them.
+<h3>You don&rsquo;t understand the answer</h3>
+<p>While the FAQ maintainers don&rsquo;t offer a &lsquo;help&rsquo; service, they&rsquo;re
+very keen that you understand the answers they&rsquo;ve already written.
+They&rsquo;re (almost) written &ldquo;in a vacuum&rdquo;, to provide something to
+cover a set of questions that have arisen; it&rsquo;s always possible that
+they&rsquo;re written in a way that a novice won&rsquo;t understand them.
<p>Which is where you can help the community. Mail the
-<a href="mailto:faq@tex.ac.uk">maintainers</a> to report the answer
-that you find unclear. Time permitting (the team is small and all its
-members are busy), we'll try and clarify the answer. This way, with a
-bit of luck, we can together improve the value of this resource to the
-whole community.
-<p>(We need hardly say that we look forward to hearing from none of you:
-but we're not so arrogant as to be confident that we won't!)
+ <a href="mailto:faq-devel@tex.ac.uk">maintainers</a>
+
+to report the answer that you find unclear, and (if you can) suggest
+what we need to clarify. Time permitting (the team is small and all
+its members are busy), we&rsquo;ll try and clarify the answer. This way,
+with a bit of luck, we can together improve the value of this resource
+to the whole community.
+<p>Note that the FAQ development email address is not for
+answering questions: it&rsquo;s for you to suggest which questions we should
+work on, or new questions we should answer in future editions.
+<p>Those who simply ask questions at that address will be referred to
+<a href="mailto:texhax@tug.org"><i>texhax@tug.org</i></a> or to <i>comp.text.tex</i>.
<p><p>This question on the Web: <a href="http://www.tex.ac.uk/cgi-bin/texfaq2html?label=noans">http://www.tex.ac.uk/cgi-bin/texfaq2html?label=noans</a>
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