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-<head>
-<title>UK TeX FAQ -- question label askquestion</title>
-</head><body>
-<h3>How to ask a question</h3>
-<p/>You want help from the community at large; you&#8217;ve decided where you&#8217;re
-going to <a href="FAQ-gethelp.html">ask your question</a>, but how do you
-phrase it?
-<p/>Excellent &#8220;general&#8221; advice (how to ask questions of anyone) is
-contained in
-
-<a href="http://catb.org/~esr/faqs/smart-questions.html">Eric Raymond&#8217;s article on the topic</a>.
-Eric&#8217;s an extremely self-confident person, and this comes through in
-his advice; but his guidelines are very good, even for us in the
-un-self-confident majority. It&#8217;s important to remember that you don&#8217;t
-have a right to advice from the world, but that if you express
-yourself well, you will usually find someone who will be pleased to
-help.
-<p/>So how do you express yourself in the (La)TeX world? There aren&#8217;t
-any comprehensive rules, but a few guidelines may help in the
-application of your own common sense.
-<ul>
-<li> Make sure you&#8217;re asking the right people. Don&#8217;t ask in a TeX
- forum about printer device drivers for the <i>Foobar</i>
- operating system. Yes, TeX users need printers, but no, TeX
- users will typically <em>not</em> be <i>Foobar</i> systems
- managers.
-<p/> Similarly, avoid posing a question in a language that the majority
- of the group don&#8217;t use: post in Ruritanian to
- <i>de.comp.text.tex</i> and you may have a long wait before a
- German- and Ruritanian-speaking TeX expert notices your
- question.
-<li> If your question is (or may be) TeX-system-specific, report
- what system you&#8217;re using, or intend to use: &#8220;I can&#8217;t install
- TeX&#8221; is as good as useless, whereas &#8220;I&#8217;m trying to install the
- <i>mumbleTeX</i> distribution on the <i>Grobble</i>
- operating system&#8221; gives all the context a potential respondent
- might need. Another common situation where this information is
- important is when you&#8217;re having trouble installing something new in
- your system: &#8220;I want to add the <i>glugtheory</i> package to my
- <i>mumbleTeX v12.0</i> distribution on the <i>Grobble 2024</i>
- operating system&#8221;.
-<li> If you need to know how to do something, make clear what your
- environment is: &#8220;I want to do <em>x</em> in Plain TeX&#8221;, or &#8220;I
- want to do <em>y</em> in LaTeX running the <i>boggle</i>
- class&#8221;. If you thought you knew how, but your attempts are
- failing, tell us what you&#8217;ve tried: &#8220;I&#8217;ve already tried installing
- the <i>elephant</i> in the <i>minicar</i> directory, and it
- didn&#8217;t work, even after refreshing the filename database&#8221;.
-<li> If something&#8217;s going wrong within (La)TeX, pretend you&#8217;re
- <a href="FAQ-latexbug.html">submitting a LaTeX bug report</a>,
- and try to generate a <a href="FAQ-minxampl.html">minimum failing example</a>.
- If your example
- needs your local <i>xyzthesis</i> class, or some other resource
- not generally available, be sure to include a pointer to how the
- resource can be obtained.
-<li> Figures are special, of course. Sometimes the figure itself is
- <em>really</em> needed, but most problems may be demonstrated with a
- &#8220;figure substitute&#8221; in the form of a
- <code>\</code><code>rule{</code><em>width</em><code>}{</code><em>height</em><code>}</code> command, for some value of
- &lt;<i>width</i>&gt; and &lt;<i>height</i>&gt;. If the (real) figure is needed,
- don&#8217;t try posting it: far better to put it on the web somewhere.
-<li> Be as succinct as possible. Your helpers don&#8217;t usually need to
- know <em>why</em> you&#8217;re doing something, just <em>what</em> you&#8217;re
- doing and where the problem is.
-</ul>
-<p/><p>This question on the Web: <a href="http://www.tex.ac.uk/cgi-bin/texfaq2html?label=askquestion">http://www.tex.ac.uk/cgi-bin/texfaq2html?label=askquestion</a>
-</body>